{"id":446,"date":"2018-02-19T17:27:09","date_gmt":"2018-02-19T22:27:09","guid":{"rendered":"http:\/\/www.communitylivingbc.ca\/?page_id=446"},"modified":"2018-06-08T17:55:41","modified_gmt":"2018-06-08T21:55:41","slug":"resolving-a-dispute","status":"publish","type":"page","link":"https:\/\/www.communitylivingbc.ca\/for-service-providers\/resolving-a-dispute\/","title":{"rendered":"Resolving a Dispute"},"content":{"rendered":"<p>If you as a service providers have a concern or complaint about your contract or services provided, and you are unable to resolve this with your CLBC analyst liaison, please refer to the terms and conditions of your contract for more information.<\/p>\n<ul>\n<li><a href=\"\/wp-content\/uploads\/2018\/03\/Schedule-F-Dispute-Resolution-Protocol.pdf\" target=\"_blank\" rel=\"noopener\">Schedule F: Dispute Resolution Protocol<\/a> outlines the steps for contracted service providers to have their concerns or issues addressed.<\/li>\n<\/ul>\n<p>If you are approached by an individual or family to provide assistance in making a complaint to CLBC, please\u00a0<a href=\"\/how-do-i-get-support\/request-review-complaints-process\/\" target=\"_blank\" rel=\"noopener\">access CLBC&#8217;s Complaints Resolution Process here<\/a>\u00a0to put forward the individual or family\u2019s complaint.<\/p>\n","protected":false},"excerpt":{"rendered":"If you as a service providers have a concern or complaint about your contract or services provided, and you are unable to resolve this with your CLBC analyst liaison, please refer to the terms and conditions of your contract for more information. Schedule F: Dispute Resolution Protocol outlines the steps &hellip;","protected":false},"author":1,"featured_media":0,"parent":33,"menu_order":142,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-446","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolving a Dispute - Community Living BC<\/title>\n<meta name=\"description\" content=\"Information for service providers on resolving a complaint with CLBC, and also how to support individuals or families who wish to file a complaint.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.communitylivingbc.ca\/for-service-providers\/resolving-a-dispute\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolving a Dispute - 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